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Saturday, 13 July 2013

North Yorkshire TV Licensing Goon


A new video has appeared on YouTube showing footage of a TV Licensing goon encounter in North Yorkshire.

It would appear that this video is yet another example of TV Licensing choosing to ignore a perfectly valid WOIRA instruction.

It's true what they say, that you can form an opinion of someone within about the first five seconds of meeting them. Well within that narrow time frame, we were able to deduce that this follicly challenged goon was a bit of a loose cannon, not least for the way his jaw is ignorantly chiseling a piece of gum at the same time as trying to hold a conversation with the occupier.

The occupier very benevolently explains that he is filming for both of their safety, which he is perfectly entitled to do. The goon, evidently unfamiliar with TV Licensing policy on this matter, challenges the presence of the camera.

"Can I ask you to stop recording?" asks the goon, arrogantly forgetting that he's on someone else's property.

"No. I'm quite within my rights to record" comes the legally correct reply of the occupier.

"Not if I ask you not to" retorts the goon, closely followed by "how are you well within your rights to film me? I haven't given you permission."

Comedy gold from the goon next, as he lectures the occupier on how to behave like a decent human being.

The occupier elaborates a bit on his reluctance to deal with TV Licensing: "I get pestered all the time from the TV licence (sic). I've removed all implied rights of access. So why are you at my door?"

The goon, looking increasingly ignorant by this stage, comes back with: "Well I don't know that, do I? I haven't been told that you've removed all rights of access, otherwise they wouldn't be sending me to your door, would they?"

After exchanging a few more pleasantries about the legalities of filming and implied rights of access the cocky goon shrugs his shoulders, protests his innocence and makes his retreat.

What a complete and utter masticator.

Attention all iPhone users: Please remember to hold your phone horizontally if you use it to film a TV Licensing goon.

Edit (27/7/13): We have replaced the original dull image of the goon with a new enhanced version.

Suicide BBC Journalist: Father Speaks Out

The father of a BBC journalist who committed suicide has spoken out about some of the pressures his son faced at work.

Last week the Warwickshire Deputy Coroner Louise Hunt ruled that Russell Joslin, a reporter at BBC Coventry and Warwickshire, took his own life after making a series of complaints about an unnamed woman, identified as Colleague A in a BBC report into the tragedy.

Russell's father, retired Warwickshire Police Chief Constable Peter Joslin QPM, recently gave an interview to BBC Radio 5 Live's Victoria Derbyshire. A transcript of the interview, which aired at 10:06 am on 9th July 2013, is given below:

Victoria Derbyshire (VD): Six minutes past ten. Good morning, this is 5 Live. This morning, in an exclusive interview, the father of a BBC journalist who took his own life after claiming he was sexually harassed by a female colleague tells us he believes BBC managers should be held to account for the way his son's complaint was handled. 

Fifty-year-old Russell Joslin, a radio reporter for BBC Coventry and Warwickshire, died in hospital last October. He'd made five allegations of unwanted advances and harassment against his colleague. A coroner's inquest last week recorded a verdict of suicide and found that there were many factors surrounding Russell Joslin's death, including work dissatisfaction and his mental state, but that it would be wrong to attribute blame to a single one. The coroner also ruled that the BBC employee Mr Joslin alleged sexually harassed him, could not be named because the complaints were not proven.

In his first and only interview Russell Joslin's father, Peter Joslin, former Chief Constable of Warwickshire Police, told us about the sort of harassment his son had reported.

Peter Joslin (PJ): The colleague that he was referring to made life very difficult for him. He was asked when she came to the BBC, that Russell showed her around. Russell had lived in the county for a very long time, and he took her around various places and it seems she misunderstood the relationship there was between Russell and her. Russell didn't want anything other than a working relationship.

VD: And what did he say was going on in this relationship?

PJ: Well, as far as he was concerned nothing apart from he was showing her around the patch. And, of course, we have records. Russell being a real journalist, the evening that it all came out - when she phoned him and said some rather unkind and nasty, rude things to him - being the journalist that he is, he recorded it all on his phone.

VD: And these voice mails: were they regarded by your son as bullying, intimidating, sexual harassment?

PJ: Yes, because she said "you'll never be regarded as anything more than a mediocre £27,000 a year reporter".

VD: Did he regard that as bullying?

PJ: Yes. I think what frightened Russell about them - you know, some people think he might have been a wimp, but a very strong character was Russell - was he loved his work with the BBC. He was frightened that if pressures were put on - and things were said and done about him, which might cause him to lose his job - then he would be very worried indeed. He played along, I suppose, with playing the good guy. Not only that, of course, but he's a professional and his job was to read the news, and to report daily all sorts of incidents, and he really just wanted to keep away from this particular person.

VD: You've allowed us to listen to some of the voice mails that were left on your son's phone. They read: "Thanks for abandoning me. Don't ever, ever think of me as your (expletive) mate again. Do what you have to do at the BBC, because you're a loser on 27 grand a year, but don't ever encroach on me or my talent"; "You are flaky, you are poor, you are weak. Don't ever think of me as an equal again. I don't want anything to do with you"; and a third said "Don't ever, ever presume any (expletive) friendship".

PJ: I think it says a lot about the person themselves. I was surprised that Russell put up with it, but as I say he didn't want to rock the boat. He loved working for the BBC and he didn't want anything to interfere with that.

VD: Do you regard those kind of voice mails as bullying or sexual harassment?

PJ: I didn't see it as badly as Russell. When I heard of it - in fact Russell didn't talk to me about that sort of thing very often - I didn't see it as particularly serious, but in the last couple of years - when I've seen him break up from a strong, powerful, independent individual, to someone who had to spend two spells in a mental hospital, for only a few days at a time fortunately. Whatever happened regarding this particular relationship, or poor relationship, that they had made him very, very sad indeed. As I say, he went downhill quite quickly.

VD: How did his behaviour change as this working relationship with the colleague deteriorated?

PJ: Well he gradually broke down. We didn't witness it all the way through, but at the end he believed that people were following him, and that things were going to happen to him, and he also had it in his mind that because I'd been the Chief Constable of Warwickshire for 15 years that there were people who would want to get me as well and suggested that we should leave the house where we live. 

I thought it was comical at first, until I looked at him and realised how desperate he was. Anyhow, he went to Stratford-on-Avon where he was to stay the night with my son-in-law, but he said he didn't want to bring any problems to them, and in the end my son-in-law - who is a consultant psychologist as it happens - decided to bring in the authorities and the best place for him to go was to some sort of overnight stay at a mental hospital.

VD: Do you know if your son made any official complaints to BBC managers during this whole period?

PJ: Yes. There's two instances. The first instance was soon after the falling out between the two of them that I spoke about. He didn't want any action taken, he just really wanted it on record. And then of course in the 10 or 12 days before he died, he went to see the people who dealt with health business at the BBC and said that he now wanted to raise his original complaint and would like some action taken. They told him there that they had no record of his original complaint. He left there, the person who saw him, he looked like he'd just given up, because he knew very well that he'd reported it, he wanted it kept available in case things got worse or didn't improve, and now he'd reached a stage where he thought something else had to be done, yet they said they hadn't received his original complaints.

However, and this is the very bad - caused the situation to go worse than we possibly expected - he found out that they had in fact found it - they were aware of it - but didn't tell him that that was the case, and then, I suppose he thought there was some sort of conspiracy against him and of course he deteriorated mentally quite quickly.

VD: The woman that you say sexually harassed your son cannot be named. What do you think about that?

PJ: I can't understand that. I'm the longest serving police officer in this country. I was a police officer for 44 years, and I cannot understand as to why that is so. I assume that there must be reasons within the media that I don't understand, but I was quite happy...

VD: ...libel.

PJ: Well yes, but it's the truth. We have evidence. Now you think about the tapes. There's evidence on there as to exactly what has happened and plenty of other evidence that would have supported his case against this particular individual.

VD: What was Russell like as a man?

PJ: Well, you know, Russell was a formidable character. I think what annoys my family and my wife and I in particular is that they make him sound like some sort of a wimp that couldn't stand up to the pressures of this sort, but that's completely untrue. I mean Russell came up the hard way. He worked for a news agency to start with, where he didn't get any pay unless he got published stories. He did that for several years and then he went on a course for radio journalism, then he did freelance all over - in Shropshire, he loved Shropshire when he worked down there - then he really reached his pinnacle to get a place as a reporter with the BBC in Coventry and Warwickshire.

VD: Your son did make an official complaint last year in 2012 to BBC managers and this was prompted by him seeing a BBC employee who alleged, during the Jimmy Savile affair, that she had been assaulted in the past. What was your son's mood after that?

PJ: Very depressed. He really thought that the people that he saw were in a position that he thought they were able to improve his position, and he was absolutely gutted. Somebody saw him afterwards saying "this is the end, you can't beat the system". He was home for nearly a week after that and I could see that things had got to him, and he was really shattered by it.

VD: Right. And how was his official complaint handled, as far as you know?

PJ: Well, I think what annoyed him about - what broke him in the end after his visit to Pebble Mill - was that they said there had been no official complaint. Now he knew there was, because he'd made sure it was there. However, soon after the two ladies that interviewed him found the record of the complaints that he'd made, but decided at that time not to say anything about it and they didn't get in touch with Russell and he didn't learn until a few days later that they had, in fact, found the very complaints that he was talking about.

VD: The BBC has conducted two inquiries into what happened. One was an internal fact-finding investigation, which hasn't been published - we know it did find no grounds for proceeding with an allegation of sexual harassment and/or bullying, but it said that there was evidence that the standards of behaviour were not met. And the second report was an independent report called the Granger Report. It was published, it has been published, and it looked at the BBC's handling of your son's complaints. It found evidence of a bullying culture in the BBC Coventry and Warwickshire news room that on occasion left many in tears and could have had a significant influence on why your son didn't make a formal complaint earlier. Do you accept that?

PJ: I do. I thought that Lesley Granger's report was sympathetic, accurate and we were quite supportive of it. Perhaps it didn't go as far as we'd want it to go, but it was a very fair report.

VD: And that no specific conversations he had with his line managers or others - no specific incidents were referred to in his appraisals over a number of years.

PJ: Well I didn't see his appraisals. All I know is that they fell short in not letting Russell know earlier that they had found the records and they were aware of what Russell had said some 4 or 5 years before.

VD: What do you think broadly about the way the BBC handled your son and the complaints he was making?

PJ: Well I think the results suggest they didn't do very well. He didn't get a great deal of sympathy from people who were his immediate superiors and I think that I will always hold that against them, but generally speaking I am not going to say unkind things about the BBC. I of course worked with the BBC during my time in the police service and I've got a lot of friends, over the years I've built friendships with a lot of people who still work with the BBC and I think that they're probably the best news organisation that I've ever experienced and I've travelled all over the world. I just think it doesn't mean to say as good as they are that people haven't made mistakes, and what I would like to see is those people held responsible for the mistakes that they made.

VD: What do you mean by that?

PJ: Well, they're holding down positions where perhaps they might not have learnt their lessons in Russell's case, and I wouldn't want it to happen to any other parents. That's all I can really say. It's very difficult to discuss still Russell with the coroner's court only last Friday and it was a hard day for the whole family.

VD: What has the impact been on you and your wife and wider family?

PJ: Well, we've come a lot closer together. The house is full of them - children and sons and relatives - and that's been a good thing, but I think that's what families are for really. I feel so sorry for people that undergo something like this and haven't got family, and haven't got friends. Fortunately Kathy and I have a tremendous number of friends and, of course, our loving relatives.

VD: The BBC has apologies unreservedly to you and your family for the way complaints your son made about harassment were dealt with, and you've just said there are people still in positions who perhaps shouldn't be because of the way they didn't take your son's complaint seriously. The organisation's introduced a number of changes including setting up a confidential helpline for staff concerned about bullying or harassment, and increased face-to-face counselling. Do you have any comment to make about that?

PJ: I think that's a move in the right direction. I'm just surprised that an organisation like the BBC hadn't gone that far before - Russell had to lose his life to bring it about. But as I say, we've been very impressed by what the head people from the BBC - the seriousness that they've taken...

VD: ... Now? The seriousness that they've taken now?

PJ: Yes, the attitude that they've taken since, and what they are doing to make sure it doesn't happen to someone else's son.

VD: Peter Joslin. In a statement following the publication of the Granger Report the BBC said: "Russell Joslin was a respected and much-loved member of the team at Radio Coventry and Warwickshire. He's greatly missed. The BBC extends our deepest condolences to Russell's family, friends and colleagues. 

"We apologised unreservedly at the time of the Granger Report for the way the BBC handled Russell's concerns and we apologise again today to Russell's family, friends and colleagues at this difficult time. We've learned lessons from this and we've made progress with the recommendations outlined in Lesley Granger's report, but we recognise that this is an ongoing process. 

"The BBC would like to assure Russell's family that we remain absolutely committed to implementing these improvements."

Interview transcribed by the TV Licensing Blog.

Sunday, 7 July 2013

Controversial BBC Midlands Boss Decides to Jump Ship

Cath Hearne, the Head of Regional & Local Programmes (HRLP) for the BBC Midlands Region, has decided to leave the gravy train at the next station.

We have been following Hearne with some interest over the past couple of years, ever since an article called "BBC Midlands Today staff threaten strike over alleged bullying" was published on the Birmingham Post website in October 2010.

Hearne, originally a teacher from Newcastle, was appointed HRLP for BBC Midlands in February 2009. Within the space of a few months she was at the centre of controversy by ditching DJ Liz Kershaw from the BBC Coventry and Warwickshire breakfast show. As a result of being axed Kershaw, who it appears has a forthright approach to electronic communications, reportedly sent her an email, copied to all of the staff in the Region, saying: "Watch your back Cath. Beware the Ides of March etc. Could be your turn next."

The Birmingham Post article said: "Staff at BBC Midlands Today have passed a vote of no confidence in management amid claims of widespread bullying and intimidation at the Birmingham television operation."

An unnamed BBC insider was quoted as saying: "Back in March (2010) we wrote a letter to David Holdsworth (the Controller of BBC English Regions) outlining the problems with bullying but nothing was done."

Hearne was HRLP at the time BBC Coventry and Warwickshire reporter Russell Joslin, who we mentioned yesterday, was making his own allegations of harassment and inappropriate conduct within the Region.

She came back onto our radar at the start of the year when former BBC presenter Suzanne Virdee, who had fronted the BBC Midlands Today programme for more than a decade, was awarded a cash payout to prevent her from taking the BBC to an employment tribunal. According to reports Virdee had experienced a particularly ignominious dismissal, which allegedly involved Hearne ordering her out of The Mailbox two days before her contract was due to end.

The National Union of Journalists held an emergency meeting to condemn the BBC’s treatment of Virdee and passed a motion of no confidence in Hearne's management.

At the start of the year a colleague asked the BBC for further information about allegations of bullying within the BBC Midlands Region. True to form the BBC refused to release the information. The BBC is currently late in responding to a second request on the same topic.

Hearne has given no explanation for her departure from the BBC, which she announced in an email to staff: "Hello Everyone, This isn't your usual Midlands Midweek update.

"I wanted you all to know that I've decided to leave the BBC in the autumn. I can't quite imagine how life will be after 20 years working with talented people making great programmes that audiences love."

Don't let the door hit you on the arse on the way out Cath.

Edit (8/7/13): We have made minor changes to this article, to reflect that the Birmingham Post article is still available online. Having now spoken to the Birmingham Post, they tell us that our original link was broken when they recently moved their website to a .co.uk domain name.