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Sunday 29 March 2015

TV Licensing on BBC Radio Oxford


TV Licensing PR harlot Martin Dyan has been peddling his immoral wares to the good people of Oxfordshire.

Dyan, who is employed by TV Licensing PR contractor Fishburn, was interviewed as part of BBC Radio Oxford's Kat Orman show on Monday, 23rd March 2015.

Thankfully it was a brief exchange, unlike the nauseating hour of airtime BBC Tees afforded his gappy-toothed northern counterpart Matt Thompson a few weeks ago.

Orman's interaction with Dyan began at about 11:15 am.

A transcript of the segment appears below:
____________________
Kat Orman: Now do you know what the TV licence funds? It obviously gives funds for the TV, but what about radio? And does it count for online?

What about those learning materials that we use to help our children revise for GCSEs? Does it fund me? Who knows?

Well, Martin Dyan does. He's from the TV Licensing company and joins me right now in the studio. Welcome to the show.

Martin Dyan (MD): Thanks very much for having me on.

KO: So Martin, what does it actually fund?

MD: So, the TV licence effectively is what provides all the value of what we're listening to on the radio and what we're watching on TV.

I think the key thing to note is that if you're watching live TV - on any (device) at all, whether it's a laptop or a mobile phone - you need a TV licence.

KO: Do I need to have one if I'm watching on my mobile?

MD: Yes, absolutely - mobile too. In fact we're seeing an increase in technology nowadays. More and more people are watching on their mobile phones. So yeah, if you're watching live TV on your mobile phone - you can be covered by your home licence, but you still need the licence.

KO: So what kind of myths are there? Can we thrash some myths out?

MD: Absolutely, yeah.

KO: So what kinds of myths is there around the licence fee? Let's sort of bring them up and get rid of them.

MD: Sure, no. No problem with that at all.

A lot of people think that if they're watching live TV and they're getting it through - if they're not just watching BBC for example, and they're watching some other channel - then they don't need a TV licence. Well the reality is that you do need a TV licence for that too.

Another one is that some people say "I watch live TV, but for the majority of the time I only watch catch-up TV". Interestingly enough I think the figure is actually - the most recent figure is that only 2% of the entire population only watch catch-up TV. Now if you only watch catch-up TV you can actually apply for a No Licence Needed on the website. But for the majority of people, that are actually watching live TV, they do need a TV licence.

KO: So who gets a concessionary price Martin?

MD: That's a good question. There are a number of concessions available. So, I suppose one of the key ones is for the over 75s.

So, if you're approaching your 75th birthday - you're 74 - you can apply for a short-term licence and that means you effectively get a refund on your licence. As soon as you hit 75 you get a free licence and that lasts for 3 years and then you'll have to renew it after that.

Another thing to know is that if you live with someone who is over 75 as well, you don't need to pay for a separate licence. So you can actually live with someone who's over 75 - your Mum, your Dad, your grandparents - you don't need to pay for it, as long as they claim for it - a free TV licence.

KO: So much is it then Martin?

MD: So a TV licence is £145.50. But another concession that's available - and that allows for a 50% reduction - is actually if you're severely sight impaired. And that means that there's a concession available for people that can't necessarily watch it clearly. And also another one actually for residential care too, which is actually a bit of a nominal token fee of £7.50.

KO: So £145.50. Let's break that down, because that's the equivalent of £12.13 per month or 40 pence a day.

MD: Correct, yeah.

KO: What happens if you do not have a licence Martin?

MD: So, one of the reasons why I'm here and one of the reasons we try to raise awareness is to help people pay, because some people do struggle to pay for it. If you don't pay for a TV licence you could risk a fine of up to £1,000 or even prosecution, so ideally we want to try and help people avoid that.

KO: Is there a demographic of people who sort of fall into a the bracket that don't pay? I mean younger people? You know? Or is it just across the board?

MD: There isn't really an assessed demographic of people. The evasion rate is about... across the UK the evasion rate is about 5%. There isn't a specific demographic, specific age group, or set of people that do and don't pay for their licence. The honest majority, as we like to call them, do pay for it - but you do get those that don't, and they can risk a fine.

KO: Okay. So little checklist then. And it's important of course to renew it all the time. You have to make sure that you know when it runs out.

MD: Absolutely. Well you can pay - and most of the people, I'd say over 70% of people pay by Direct Debit. It's a lot easier to pay by Direct Debit, because you don't need to worry about it - it comes straight out of your account. You can pay in monthly instalments. But also for those people who might find it a bit more difficult to pay, they can pay weekly too - so it actually helps them. You can go to a PayPoint and there's a PayPoint card as well. And we work with a lot of money advice services and CABs as well, to help people who struggle with payment too.

KO: What about the best excuses for people not paying? Have you got any stories Martin?

MD: We have some quite fantastic excuses that come through. Some that are absolutely amazing.

I'll give you a couple of them. And these are actually genuine, so these come from people who have spoken to Enquiry Officers for example who want to check, or when people kid of get letters for example and they provide us with these excuses.

One of them that we had recently was that they use their TV as a decorative piece in the house. That is was purely for shelving, because they liked to show people when they're in the flat.

Another one was, someone believed that they only had it as entertainment for their dog, because the dog liked to watch TV and not them.

These are genuine excuses.

KO: Wonderful. Thank you very much to Martin Dyan for joining us from the TV Licensing company.
____________________
Apologies to anyone finding errors in the transcript, but Dyan is a lot more hesitant and less proficient at delivering TV Licensing tripe than some of his peers.

It is notable that aircraft blonde Orman seems blissfully unaware of the fact that TV Licensing is not a company, but rather a bastard offshoot of the BBC. Dyan did little to clarify her misconception, completely ignoring the fact that the BBC is legally responsible for the administration and enforcement of the TV licence fee.

Also of note is Dyan's bullshit about there not being a specific demographic of people caught evading the TV licence fee. Official government statistics make it quite clear that the overwhelming majority of those convicted are female and socially-disadvantaged. Dyan would have known that statistic, but chose instead to deny any knowledge. Maybe he was trying to save TV Licensing face? Perhaps he was trying to avoid any awkward follow-up questions?

13 comments:

Unknown said...

So, after your free licence "expires" when you reach 78, you have to "renew" it? For what purpose? To prove you're still in your mid to late 70's?! Sounds kind of stupid if you ask me.

Also, what's with the £1000 fine they keep mentioning?! TVL, nor the BBC, decides how much someone has to pay when they get fined, that's for the courts to decide, so why keep stating the same old number everytime? If it's just for the fear factor, it's a cheap shot, especially to those of us that know better.

These types of radio segments are becoming a bore; it's the same thing over and over again. It isn't even remotely funny anymore. It's just sad and kind of pathetic. These people must not think much of the people who listen to their radio stations. But, hey, it's the BBC, what do you expect?!

Admin said...

I suppose renewing proves that the licence holder is still alive! After all, they wouldn't want their bereaved partner to benefit from the free licence if they were under 75.

Anonymous said...

https://twitter.com/martindyan

https://uk.linkedin.com/pub/martin-dyan/26/792/bb3

http://www.thisisfishburn.com/people/martin-dyan

Richard said...

The "honest" majority are, of course, those who pay their licence fee. Those who don't need a licence because they don't watch TV are, by implication, dishonest. The Capita guy just slandered a whole bunch of people in one short sentence.

Admin said...

Well spotted Richard: I meant to highlight that point too.

It's one of TV Licensing's buzz phrases that one: "The honest 95% who pay for their TV licence".

Of course, you're absolutely right that most of the remaining 5% are honest too.

Anonymous said...

The reason that over 75s "need" their TV Licences renewed is so that the BBC can claim the full fee back from the Government.

Licences may be free for 75+ year olds, but they cost the taxpayer full whack - to the tune over over £600 million per annum last time I looked.

Bernard said...

A bit off topic but I thought you might be interested?
A nice new informative web site has just been launched by The Freedom Association.
It is called 'Axe the TV Tax'.
They are making the positive case for the abolition of the television licence.
http://www.axethetvtax.net/

Admin said...

Not off topic at all Bernard. We are aware of the Axe The TV Tax campaign and have actually engaged with them previously.

Maryon Jeane said...

I'm unhappy about the move toe 'axe the tax' because what will happen is that all of us who don't watch television and disagree with many aspects of it will end up paying for other people to watch it. It's entertainment, for heaven's sake - are we going to be asked to fund football matches next? Oh, that's right - we do already...

Admin said...

The Government of the day - whichever party that might be - faces a difficult task: On the one hand is the BBC, which thinks it is entitled to the cash by divine right; On the other are the viewers, who think the TV licence is outdated and unfair.

I consider it unlikely the BBC will be absorbed into general taxation, as that will be exceptionally unpopular for people in your situation. More likely, I think, is some sort of half-way house.

Chris said...

"Are there people who don't pay?" ... "The evasion rate is..."

So we have people who pay and people who evade, in his eyes. That's it.

Both offensive and wrong.

Fred Bear said...

If you look at this article from Mail Online, you'll see that of 171 convictions handed down in one sentencing session in a Warwickshire magistrates court, 78% were female.

http://www.dailymail.co.uk/femail/article-2920950/Victims-TV-licence-bully-boys-Women-far-likely-men-prosecuted-TV-licence-dodging-reasons-deeply-worrying.html

There is no way that 78% of licence fee 'evaders' are women.

As a public body, the BBC has a statutory duty to adopt non-discriminatory policies.

According to the BBC's own website:

http://www.bbc.co.uk/diversity/strategy/equalityanalysis

the BBC is, in the most part, governed by the Equality Act 2010. They have the duty to eliminate discrimination that may happen because of their conduct.

How the skewed prosecution policy is compatible with such a duty, heaven only knows.

Unknown said...

It is a sad fact of life that many people in the UK are still confused regarding the law surrounding when you need a valid TV Licence and for what.

Only the other day was my usually well informed father-in-law asked me the age old myth did you need one if you never watch the BBC?

Sadly I had to answer him that yes he did otherwise the BBC would lose a hell of a lot of revenue if you didn't and it's all or nothing when viewing or recording live TV in the UK.

Unfortunately these type of guest question and answer spots with a TV Licencing PR person far from getting rid of myth and confusion actually create more depending on the level of knowledge of the person being interviewed or how much information they are willing to divulge.