TV Licensing received 40,000 complaints in two years, according to alarming statistics recently released by the BBC.
TV Licensing is a trade mark used by the companies contracted by the BBC to administer the collection of TV licence fees and enforcement of the TV licence system.
WhatDoTheyKnow.com member D. Nicholls asked the BBC to provide the following information: "Would you advise the total number of complaints received (by telephone, email, letter or in person) regarding any communications with or from any agency that deals with the collection of payments for TV licences during the last two years?"
The BBC's Rupinder Panesar replied: "The majority of complaints handled by TV Licensing are initiated following some form of contact with TV Licensing therefore we (are) interpreting your request as relating to all complaints received by TV Licensing.
"I can confirm that the total number of complaints received through all channels for the period 20 June 2012 to 19 June 2014 is 39,957."