tag:blogger.com,1999:blog-4959111893158321335.post3993156172947539867..comments2024-03-15T09:20:18.844+00:00Comments on TV Licensing: TV Licensing: How To ComplainUnknownnoreply@blogger.comBlogger30125tag:blogger.com,1999:blog-4959111893158321335.post-57131193240591909322020-12-12T23:09:08.902+00:002020-12-12T23:09:08.902+00:00Whatam I paying for!!!!!!!!!!! Whatam I paying for!!!!!!!!!!! Anonymoushttps://www.blogger.com/profile/18132523824794512456noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-45566578835189509262020-12-12T23:08:15.484+00:002020-12-12T23:08:15.484+00:00Why I paying for a TV licence to watch repeats, I...Why I paying for a TV licence to watch repeats, I don't even watch BBC1 Anonymoushttps://www.blogger.com/profile/18132523824794512456noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-24372346979755006022020-11-24T20:43:41.596+00:002020-11-24T20:43:41.596+00:00I have had money taken from my bank by TVL over an...I have had money taken from my bank by TVL over and above the price of my licence, 6 emails,6 telephone calls and 3 letters no response.<br />How are they allowed to get away with such appalling service?<br />R Dakin<br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-40638049853289819952020-10-19T10:09:31.952+01:002020-10-19T10:09:31.952+01:00Cancelled my license online in July online and by ...Cancelled my license online in July online and by letter.<br />After numerous threatening letters and finally a visit from a capita inspector who was aggressive on the doorstep.<br />Suffice to say I told hem I didn't need a license but was threatened with a fine and court action.<br />Told this person to get off my property immediately at which point I was becoming very irate.<br />How can this be right in 2020 that a national corporation can send bully's to youre door like this.<br />I am determined to fight this horrible company all the way but I feel sorry for the vulnerable who won't.<br />Unfortunately complaining will be a waste of time.<br />Imagine any other company treating people like this,they would be prosecuted.<br />I implore boris Johnson to privatise this vile company and make this vile company a subsription service but no 1 will pay to watch the crap they churn out.<br />SteveAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-28428099092042812432020-08-01T15:55:51.818+01:002020-08-01T15:55:51.818+01:00Hi.Im having such a terrible issues with this tv l...Hi.Im having such a terrible issues with this tv licences people.I should start I have lived in previous address and I got tv licence just because the kids was watching CBBC we stayed at tha address only for 2 months and we moved out so it comes like this we wasn't using tv licences but my mistake was I forgot to call them to update them I not longer need tv licences I was going through some rough time I honestly forgot to update them about the changes so now I received a letter from Marston creditors that I have to pay £680 for this tvl or else they will use the enforcement on the 24/08/2020 I try to call them and explain them my situation but they don't wanna hear me out.What can I do now to avoid them coming and paying that money?Anonymoushttps://www.blogger.com/profile/18079928306366053590noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-79268471168099070532020-02-05T20:06:28.982+00:002020-02-05T20:06:28.982+00:00We're moving house and to another country wher...We're moving house and to another country where we no longer require a tv licence and I've been trying both online and by phone to inform them of this. Following numerous (at least 9) unsuccessful attempts to advise them of this via their unbelievably appalling website where, after all relevant details had been input, 'submit' continued to fail, and (to date) 4 telephone calls where, after giving all the same relevant details, have been cut off with an 'all our operators are busy, try our website' response with absolutely no option to hold/wait for an operator to become free. <br /><br />They are truly and shamefully appalling. CHnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-89099354310748436132019-09-20T15:14:37.978+01:002019-09-20T15:14:37.978+01:00I have been fixing a property that was run down no...I have been fixing a property that was run down now me and my colleagues listen to music as we are working unknown was a a woman walking about for several hours this woman came and asked me my name and what I was doing there so I explained doing some work a few weeks later a letter came to that address in my name saying I was on the payment scheme so me being me rang them told them my address where I was living at the time I however did move there eventually however I received a bill for £680 of collect is on behalf on TV licensing the date of birth is wrong on the the TV licensing scheme I have all the evidence gathered up signed dated etc no one from the BBC the court or collecta will come and verify the evidence so what can I do to resolve thisAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-26748143904792098762018-07-22T21:09:04.509+01:002018-07-22T21:09:04.509+01:00I have always paid my TV licence by direct debit e...I have always paid my TV licence by direct debit every quarter. However, I moved into sheltered accommodation in January 2018 where there is a concessionary fee for the TV licence. I informed the appropriate TV licence Department about the move and that I should now just be paying the concessionary fee rather than the full licence fee. This fee was paid by me and the other tenants. The TV Licensing have made a mess of the whole situation and caused me to become anxious and stressed. Despite my phone calls, emails, letters, they keep demanding the full fee from me. My last letter demanding I pay the full amount was on 21 July 2018. Each time that I phoned about my situation I was given different information - one letter I received stated that I was covered until March 2019, the next letter stated that information for the concessionary licence had been received and all was in order I did not need to pay anything - this was then followed by a third letter demanding payment in full for a TV Licence. It seems that one person does not know what the other is doing. Their handling of my situation is totally inadequate and should not be allowed. Since writing this I have posted off 2 more letters of complaint and 3 emails - I am totally fed up with the whole business. I do not know where else to turn.Anonymoushttps://www.blogger.com/profile/05433954358007259528noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-4031820362217760792018-01-17T14:49:55.386+00:002018-01-17T14:49:55.386+00:00These people are crooks and lowlife. Its amazing h...These people are crooks and lowlife. Its amazing how our crooked politicians align with this scrummy organisation. I would sell the BBC off and fire the lot Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-10500274348956858042017-11-15T09:45:12.178+00:002017-11-15T09:45:12.178+00:00The whole process is a disgrace. I have an empty ...The whole process is a disgrace. I have an empty property, unfurnished and which until recently was rented out. The kind of bullying, threatening letters sent out about the absence of a TV licence is staggering. I believe the BBC have outsourced the administration of the licence fee to Crapita [SIC] and so the BBC probably believe the tactics are not the BBC's problem. A bit like George Bush rendering prisoners to despotic regimes for torture and interrogation and denying any involvement. <br /><br />I'm not bothering with the formal complaint process, as I have neither the time nor the stamina to cope, as I've recently had serious health issues, but if someone at the BBC reads this blog I hope they will give some thought to these Gestapo-like tactics. <br />Leenoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-43793304873080418742017-02-28T17:49:37.487+00:002017-02-28T17:49:37.487+00:00I too am having major issues with my tv licence. A...I too am having major issues with my tv licence. An investigator caled at my property on 29th of Oct after my dd hadn't cleared due to me being on the sick due to a very difficult pregnancy. I tried to resolve the issue but was unable to.my son was then still born on the 12th of Nov. I acruelly had to suffer the indignity of sending my sons death certificate to tvl to prove I wasn't lying. ...They still put it to the courts now have a 240 fine to pay all because they couldn't be bothered to open the email with my sons death certificate attached. Disgusting :( Kirstynoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-8283904323924713012017-02-10T13:12:47.249+00:002017-02-10T13:12:47.249+00:00I have continously received letters from TV licens...I have continously received letters from TV licensing saying that I don't have a license when I do, I ring them up and complain and then I have records of my calls on their system and they don't even know why this is happening it's a complete farce the whole system but it's nice to know I'm not alone, maybe they should have a better system in place and communication within their company and work as a team. It's disgraceful! Anonymoushttps://www.blogger.com/profile/13198594813704899936noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-91964431792329114772017-02-09T02:27:42.423+00:002017-02-09T02:27:42.423+00:00Historic Debts Port Talbot wrote to may partner, T...Historic Debts Port Talbot wrote to may partner, TV licensing visited an address in London and the person answering the door gave my partners name instead of his own, no checks on ID were made, my partner was living and working in Cape Town South Africa, ie he was not even in the UK. We have been to two magistrates Court with his passports to prove this, but the Courts have not updated the system, and we are in the middle of a nightmare, a written complaint has elicited the rudest and most abusive letter from the TV licensing Complaints department, my friend has lost two days wages, plus costs to travel to London to attend Court. Our MP has referred this to the QC, but tv licencing do not give a damn and say they don't keep records that long, The COURTS do, and we are making a claim for miscarriage of justice and have reported the Identity Fraud to the Police, the flat was and still is Council run, so there are Public records on who the real culprit was, but no one wants to help us. M Lockyernoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-73538072704699696482017-01-20T22:46:45.422+00:002017-01-20T22:46:45.422+00:00well i got y local mp to write to them and bingo ...well i got y local mp to write to them and bingo they sent me an apology and the £40 compensation asked for! Thanks for the site and all who post.cyberhttps://www.blogger.com/profile/09027680582107095733noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-43566799260754172442017-01-10T21:15:49.285+00:002017-01-10T21:15:49.285+00:00Brilliant blog. Thanks.
Currently my son in law ...Brilliant blog. Thanks. <br />Currently my son in law and daughter in nightmarish situation. Can't write about it as courts involved, but it is inhumane. <br /> Audhttps://www.blogger.com/profile/00349496086341179443noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-47569111045753193422016-10-09T21:07:37.048+01:002016-10-09T21:07:37.048+01:00They can read when it suits them. More often than ...They can read when it suits them. More often than not, it suits them to simply ignore.<br />As we said: the complaints process is made as difficult as possible, in the hope complainants will be sickened into submission.Adminhttps://www.blogger.com/profile/12702203117069680585noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-88454807470749720582016-10-09T19:44:54.718+01:002016-10-09T19:44:54.718+01:00I followed your procedure and so far have had repl...I followed your procedure and so far have had replies totally unconnected to my original complaint. Can they even read do you think?cyberhttps://www.blogger.com/profile/09027680582107095733noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-38618015600599067672016-09-30T22:27:30.454+01:002016-09-30T22:27:30.454+01:00I too have been mercilessly harassed for 2 years a...I too have been mercilessly harassed for 2 years as I have no TV but the TV dragoons simply won;t believe me!! They have sent about 20 letters and just won't stop - I have written to them about 20 times and emailed about 8 and rang them but they continue to bully and harass me as they cannot believe that we can live without a TV!!!<br /><br />Tonight a TV checker came to visit me at 9pm!!!! I welcomed him in to see that we have no TV!!!! he seemed satisfied but honestly when will the victimisation stop???? BBC we hate you!cyberhttps://www.blogger.com/profile/09027680582107095733noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-56631170405793861852016-03-07T20:14:08.520+00:002016-03-07T20:14:08.520+00:00Thanks for your comment Anon.
As I'm sure you&...Thanks for your comment Anon.<br />As I'm sure you're aware, your situation is fairly typical of the way TV Licensing conducts its enquiries.Adminhttps://www.blogger.com/profile/07732399111583086465noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-83148083705087334322016-03-07T10:19:37.630+00:002016-03-07T10:19:37.630+00:00My partner and I have just returned from 4 month t...My partner and I have just returned from 4 month trip to Spain - during which the TV licence expired. Two days after we returned home we got a knock on the door and a TV licencing official stated that we were watching TV illegally and could he come in and give us a summons. My partner is 74 years old has never done a criminal thing in her life, was shocked to say the least and most upset. Getting a new TV licence was on our 'to do' list but we had only been back less than 48 hours and unfortunately we hadn't made it our top priority. After a fair degree of bullying and us refusing to pay 'on the spot' the officer said that he would get a bill sent to us so that we could pay at the Post Office and be legal. When the bill arrived it was addressed to a name in the wrong gender and name, so it was impossible for us to pay it. We telephoned them and after more bullying and difficulty in understanding each other they agreed to send another bill to us in the correct name, not before saying that it would be another week before we received it and we could not watch TV in the meantime - even suggesting we unplug all the TV's in the house or we would get another visit from the Licencing Officer.<br />How as it come to this that innocent pensioners can be bullied in their own homes by an organisation that we have no control over and is forced on to us. If this was a bank or other organisation then we there would be regulations and laws to stop it happening, but the BBC and their contracted bullies are beyond all decency and morales, picking on the easy victims. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-2998971097047060492015-11-07T17:59:14.826+00:002015-11-07T17:59:14.826+00:00We're looking forward to meeting one of their ...We're looking forward to meeting one of their arseholes too Dave. Sadly the only time we see them is when watching court.Adminhttps://www.blogger.com/profile/07732399111583086465noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-6641267158040226122015-11-07T17:33:30.054+00:002015-11-07T17:33:30.054+00:00We had our address corrected at land registry, aft...We had our address corrected at land registry, after which the TV licencing system decided that we don't have a TV licence. So I called, found that they have our address duplicated, and that this would be fixed, and was told to ignore any subsequent letters. Of course the letters kept coming despite 4 further calls to the morons and 1 letter. At this point I'm looking forward to meeting one of the arseholes face to face.Dave Akermanhttps://www.blogger.com/profile/18194301666895769805noreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-83715820641756511562015-11-04T09:42:36.248+00:002015-11-04T09:42:36.248+00:00Following up on the spiritually grounded Mr. Morri...Following up on the spiritually grounded Mr. Morris, who unfortunately is unable to move into the light because of this debt hanging over his head.<br /><br />I got an email from TV Licensing, to say that their records had been updated and Mr. Morris will no longer receive any correspondence from them.<br /><br />(I will be setting up the camcorder on the 9th November anyway, cos I would really like them to show up, could make an interesting addition on youtube)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-29051511134481804112015-11-03T09:05:34.693+00:002015-11-03T09:05:34.693+00:00It is my address and a figment of their computers ...It is my address and a figment of their computers imagination who is in trouble this time. I think I got the first envelope around March/April 2015? It was addressed to a Mr J. Bishop, who didn't live here. As new neighbours had just moved in next door I presumed it was for them and someone had sent correspondence to the wrong address, so I posted it through their door. A few weeks passed and another envelope arrived, by which time I had found out that our new neighbours were named "Roden" not "Bishop". So i crossed the address through and wrote on the envelope "Please return to sender, person not known at this address".<br /><br />A few weeks passed and another envelope arrived. Wanting to find out who keeps sending them, I opened it, to discover it was from TV Licensing asked Mr. Morris to pay for his TV License. I wrote a letter to the address on the back of the envelope and enclosed the original letter, asking them to remove this name from their database, as Mr. J> Morris did not exist. (This was on the 25th August 2015).<br /><br />A few weeks later, yet another envelope! I wrote "Return to sender" on the front and wrote in large print on the back to stop sending these letters to my address. I lost count of the number of letters sent to this address, but I think the last one (received 2nd November) was number 5!<br /><br />I started to write the same information on the back, but noticed that this envelope was slightly different, in that it had an extra polythene window with the words "please act before 9 November 2015" - so I opened it, to find a letter of demand for payment and a threat that an "Enforcement"visit would take place on that day to see Mr. Morris (good luck with that, because I haven't been able to find him yet!!)<br /><br />I then went on the TV Licensing website to complain, I filled in the on-line form, made a copy of the latest letter and sent this with a letter of complaint to the address on the back of the envelope at DL19. I also sent a copy to the Customer Relations at DL89.<br /><br />In the meantime, purely by coincidence, I had recently paid on line for MY OWN TV license and had received a confirmation email. I sent this to the complaints department on line, as proof that I am the home owner and that this address has a fully paid up TV license.<br /><br />All I can say is, PLEASE TV Licensing send a summons for Mr. J. Morris to pay his debt in court - oh wait, you can't HE DOESN'T EXIST.<br /><br />I am now going to follow the complaints procedure to sue TV Licensing for harassment and stress.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4959111893158321335.post-28054864585493639482015-06-19T17:15:00.912+01:002015-06-19T17:15:00.912+01:00i purchased a full tv license on the 16/6/15 for £...i purchased a full tv license on the 16/6/15 for £145 however when i contacted tv license it appeared they back dated the license and now my 1 year license only lasts for just over 1 month ..... however i can pay for my tv license by weekly card installments at £4-50 each week<br /> what annoys me is i never watch BBC and havent in years and when the woman at tv license said it paid for all channels i stated that was rubbish as its only the BBC who still refuse to run their business with advertising <br /> i dont want to break any law and thats why i purchased the full license however someone needs to crush the BBC bullies and bring the tv broadcasting into the 21st century .... also you shouldnt be treated like a criminal for not paying the BBC .... this is just like protection rackets ( eg "you pay us or will will pay you a visit " ) Anonymousnoreply@blogger.com